Privacy policy

Who We Are

Ammann Merch Store (the "Store") is operated by Boxaroo Europe S.L. ("we", "us", "our"). This policy explains what personal data we collect when you visit or purchase from ammannmerchstore.com, how we use it, and your rights regarding that data.

Information We Collect

When you place an order or browse our store, we may collect:

  • Contact information: name, email address, phone number
  • Shipping and billing address
  • Order details: items purchased, order value, order history
  • Payment information: processed securely by our payment provider; we do not store full card details
  • Technical data: IP address, browser type, device information, and cookies for site functionality and analytics

How We Use Your Information

  • To process and fulfill your orders, including shipping and customer service
  • To send order confirmations, shipping updates, and respond to inquiries
  • To comply with legal, tax, and accounting obligations
  • To improve our store and prevent fraud
  • To send marketing communications, where you have opted in (you may unsubscribe at any time)

How We Share Your Information

We share data only as needed to operate the store, including with:

  • Payment processors, to securely process transactions
  • Shipping and logistics partners, to deliver your order
  • Our e-commerce platform provider (Shopify), which hosts the store
  • Tax and regulatory authorities, where legally required

We do not sell your personal data to third parties.

Data Retention

We retain order and customer data for as long as necessary to fulfill the purposes outlined in this policy, including ongoing legal, tax, and accounting requirements.

Your Rights

If you are located in the European Economic Area, you have rights under the General Data Protection Regulation (GDPR), including the right to access, correct, delete, or restrict use of your personal data, and the right to data portability.

To exercise these rights, please contact us.

Cookies

Our store uses cookies necessary for checkout and site functionality, and may use additional cookies for analytics. You can control cookies through your browser settings.